• Increasingly, universities are using online resources and interaction to support student learning. Even educators with
    excellent face-to-face facilitation skills are likely to confront a significant learning curve in transferring these skills to the
    online environment. Sound online facilitation skills would equip educators to facilitate engaged students across a range of
    conversational spaces, including online discussion forums, chat rooms, wikis and blogs, for debate and shared knowledge
    construction. Trained online facilitators are also able to make appropriate choices concerning the use of online communication
    within the design of learning activities.
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